About Livia Health
Transforming healthcare access across Kenya, one consultation at a time.
Our story
Healthcare shouldn’t be hard to reach
Livia Health was founded on a simple belief: everyone deserves access to quality healthcare, wherever they live and however busy they are. In Kenya, where long queues and limited clinic hours leave many people without timely care, we saw a chance to make a real difference.
Our platform connects patients with licensed doctors through video and chat consultations, delivers prescribed medicine to their door, and gives doctors, pharmacies and hospitals the digital tools to deliver better care.
We work alongside leading Kenyan insurers to make healthcare more affordable, transparent and accessible for all.
What drives us
Our mission & values
Patient first
Every decision starts with the patient. We design for accessibility, affordability and dignity, because healthcare is a right, not a privilege.
Trust & transparency
We work only with verified, licensed medical professionals. Our pricing is clear, our processes are open and your data is protected.
Innovation for all
Technology should bridge gaps, not create them. We build solutions that work on any device and in any network condition.
What we do
Our company scope
Livia Health applies telemedicine and connected software so patients can get care at home, and providers can run their operations digitally.
Telemedicine consultations
Video and chat consultations with licensed doctors across many specialties.
Prescription management
Digital prescriptions sent directly to partner pharmacies for fast fulfilment.
Medicine delivery
Prescribed medicine delivered to homes and offices through Livia Captain.
Chronic disease management
Structured programmes with coaching, counselling and automated refills.
Insurance integration
Direct claims submission and pharmacy benefit management for insurers.
Pharmacy network & software
Partner pharmacies and Livia PIMS for inventory, sales and claims.
Hospital systems
Livia HMIS for records, billing, lab, imaging and pharmacy in hospitals and clinics.
Doctor practice tools
Electronic diary, Speed RX, drug index and patient management on Livia MD.
Recognition
Awards & recognition
The awards, registrations and certifications behind the care we provide. Select a photo to see it full size.
-
Registered Data Controller
Office of the Data Protection Commissioner
Registered with the ODPC under the Data Protection Act, 2019 (Serial No. 00840/1), confirming how we collect and protect patient data.
View details -
Certified Data Processor
Office of the Data Protection Commissioner
Registered as a data processor (Serial No. 02348/1), covering how we process health information on behalf of partners.
View details -
Registered Pharmacy Premises
Pharmacy and Poisons Board
Licensed under the Pharmacy and Poisons Act (Cap. 244) as registered premises (PPB/N/1624) for prescription-based pharmaceutical services.
View details
Healthcare shouldn’t be hard
Join 200,000+ Kenyans who use Livia Health. Your doctor is just a tap away.