Last Updated and Effective Date: June 20th 2022


1. Introduction and scope

This cookie policy ("Policy") describes what cookies are and how and they're being used on the the LIVIA Pharmacy, LIVIA MD, LIVIA Hospital, LIVIA Health App, LIVIA lab and LIVIA Imaging (collectively the websites) and any of its related products and services (collectively, "Services"). This Policy is a legally binding agreement between you ("User", "you" or "your") and the 'websites' ("we", "us" or "our"). You should read this Policy so you can understand the types of cookies we use, the information we collect using cookies and how that information is used. It also describes the choices available to you regarding accepting or declining the use of cookies.


2. What are cookies?

Cookies are small pieces of data stored in text files that are saved on your computer or other devices when websites are loaded in a browser. They are widely used to remember you and your preferences, either for a single visit (through a "session cookie") or for multiple repeat visits (using a "persistent cookie").

Session cookies are temporary cookies that are used during the course of your visit to the Website, and they expire when you close the web browser.

Persistent cookies are used to remember your preferences within Websites and remain on your desktop or mobile device even after you close your browser or restart your computer. They ensure a consistent and efficient experience for you while visiting the Website and Services.

Cookies may be set by the Website ("first-party cookies"), or by third parties, such as those who serve content or provide advertising or analytics services on the Website ("third party cookies"). These third parties can recognize you when you visit our website and also when you visit certain other websites.


3. What type of cookies do we use?

First-party cookies are directly stored by the website (or domain) you visit. These cookies allow us to collect analytics data, remember language settings, and perform other useful functions that provide a good user experience. The domain host can see the data that the cookie retrieves. First-party cookies can't usually be used to track a user's activity on another site other than the original website it was placed on. These types of cookies include things such as your sign-on credentials.

Strictly Necessary Cookies. These cookies are essential because they enable you to use Our Websites. For example, strictly necessary cookies allow you to access secure areas of our website. These cookies do not gather information about you for marketing purposes. This category of cookies is essential for the Websites to work and they cannot be disabled.

Performance or Analytic Cookies. These cookies collect passive information

About how you use the websites, including webpages you visit and links you click. We use the information collected by such cookies to improve and optimize the websites. We do not use these cookies to target you with online marketing. You can disable these cookies.


4. Managing Your Tracking Technology Preferences

In addition, many browsers allow you to manage your cookie preferences at the individual browser level. You can set your browser to reject and/or delete some or all cookies. If you reject or delete cookies, please be aware that you may not be able to use some or all portions or functionalities of our Websites.

Do Not Track: Some Internet browsers (e.g. Internet Explorer, Mozilla Firefox, and

Safari) include the ability to transmit "Do Not Track" or "DNT" signals. Since uniform

Standards for "DNT" signals have not been adopted, our Websites currently do not process or respond to "DNT" signals.

Location Information: You may be able to adjust the settings of your device so that information about your physical location is not sent to us or third-parties by: (a) disabling location services within the device settings; or (b) denying certain websites or mobile applications permission to access location information by changing the relevant preferences and permissions in your mobile device or browser settings. Please note that your location may be derived from your Wi-Fi, Bluetooth, and other device settings. Please see your device settings for more information.

Analytics Tools. We use tools such as Google Analytics to help analyze how individuals use the Websites. Such third parties may use cookies, APIs, and SDKs in our Websites to enable them to collect and analyze user and device related data and information on our behalf. These tools use cookies to collect information such as how often users visit the websites, what pages they visit, and what other sites they used prior to coming to the Website. We use the information we get to improve our Websites

We use Google Analytics to obtain information about your visits to our websites. Google's ability to use and share information collected by Google Analytics about your visits to our Websites is restricted by Google Analytics Terms of Use and the Google Privacy Policy. You may prevent your data from being used by Google Analytics by downloading and installing the Google Analytics Opt-out Browser Add-on, available at


5. These are the specific cookies we use

The _ga cookie, installed by Google Analytics, calculates visitor, session and campaign data and also keeps track of site usage for the site's analytics report. The cookie stores information anonymously and assigns a randomly generated number to recognize unique visitors.

Installed by Google Analytics, _gid cookie stores information on how visitors use a website, while also creating an analytics report of the website's performance. Some of the data that are collected include the number of visitors, their source, and the pages they visit anonymously.

Installed by Google Analytics _gat_gtag_UA_97952338_1 is used to monitor number of Google Analytics server requests when using Google Tag Manager-Set by Google to distinguish users.


6. What are your cookie options?

If you don't like the idea of cookies or certain types of cookies, you can change your browser's settings to delete cookies that have already been set and to not accept new cookies. Visit to learn more about how to do this. Please note, however, that if you delete cookies or do not accept them, you might not be able to use all of the features the Website and Services offer.


7. User consent

User consent must be obtained before placing a cookie on your computer. Consent is further defined by the DPA as "any freely given specific and informed indication of the user's wishes". The most common solution to the problem of consent is to place an informational box, banner, or pop up on the web page, providing information about the site's use of cookies.


8. Changes and amendments

We reserve the right to modify this Policy or its terms related to the Website and Services at any time at our discretion. When we do, we will revise the updated date at the bottom of this page. An updated version of this Policy will be effective immediately upon the posting of the revised Policy unless otherwise specified. Your continued use of the Website and Services after the effective date of the revised Policy (or such other act specified at that time) will constitute your consent to those changes.


9. Acceptance of this policy

You acknowledge that you have read this Policy and agree to all its terms and conditions. By accessing and using the Website and Services you agree to be bound by this Policy. If you do not agree to abide by the terms of this Policy, you are not authorized to access or use the Website and Services.


10. Contacting us

If you have any questions, concerns, or complaints regarding this Policy or the use of cookies, we encourage you to contact us using the details.